Frequently Asked Questions

Here you will find answers to the most important questions about availability, identification, repair, and service.

Everything about your order

Why are so many knives out of stock? Are they still being manufactured?

Due to high demand, the delivery time for some models – especially for PUMA items that we manufacture in Solingen – is particularly long. We can only release items in the webshop once dealer or pre-orders have been completed.

Items marked with "The item is sold out and will no longer be produced in the future!" will no longer be offered.

Why was an item unavailable again after the notification?

In some cases, only a small number of items are released. Due to high demand, multiple people receive the notification, and the available quantity can quickly sell out.

Why am I not receiving an order confirmation?

If you have ordered online and have not received an order confirmation, please contact us promptly by email at info@pumaknives.de.

How to Identify Your PUMA Knife

1) 5-digit number (embossed)

If your PUMA knife has a 5-digit number stamped on it, you can determine the year of manufacture from it.

  • Fixed-blade knives: Stamped on the guard
  • Folding knives: Stamped on the side of the lock spring

The second-to-last and third-to-last digits are used for the year of manufacture. These two digits are reversed and form the two-digit year, always preceded by "19" (older coding system).

Example:
Number: 12345
Third-to-last digit = 3, second-to-last digit = 4 → reversed = 43 → Year = 1943

Note: The codes have been changed in recent times.

2) 3-digit number (etching, e.g. 105 RC)

For a 3-digit etched number, the marking indicates the quarter and year:

  • 1st digit = Quarter of manufacture (1–4)
  • Last two digits = Year of manufacture

Example: 105 RC = 1st Quarter 2005

3) 2-digit number (etching, e.g. 07 RC)

For a 2-digit etched number, only the year of manufacture is given.

Example: 07 RC = 2007

What does "RC" stand for?

RC means the knife has been tested for Rockwell hardness.

Good to know

Can my PUMA knife still be repaired?

With fixed-blade knives, the blade cannot be replaced, as this would be tantamount to a new manufacture. Broken tips or nicks can often be repaired by regrinding.

With many folding knives, parts (e.g., blade, saw, corkscrew) can be replaced. Multi-part hunting pocket knives (e.g., 943/945) are generally only repairable if they were manufactured after 1990 (changed blades/springs).

A refurbishment (cleaning, grinding, honing) is generally possible.

Where and how do I send in my knife?

All information can be found here: PUMA Repair Service

Why is there a small hole in the blade?

This is the so-called "Rockwell point". In the Rockwell C test, a diamond tip is pressed into the blade under a defined load; the hardness is determined from the indentation depth.

Is a lifetime warranty possible?

In Germany, it is not legally permitted to give a lifetime warranty. Please note: Warranty

Can I get spare parts?

Generally, we do not sell individual parts such as blades, springs, or scales as basic components of a knife. Repairs are carried out in-house for warranty reasons. Exceptions may include screws (for screwed-on metal handles) or available replacement sheaths.

How much does a custom laser engraving cost?

In general, we do not sell individual parts such as blades, springs, or scales as basic components of a knife. Repairs are carried out in-house for warranty reasons. Exceptions may include screws (for screwed metal handles) or available replacement sheaths.

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Do you want to know how old your Puma knife is? Please enter your knife's serial number: