guarantee
The PUMA Quality Guarantee
Quality Promise
All PUMA knives are made from high-quality materials. Ongoing inspections guarantee the highest quality. The control number (production year) is either stamped or etched.
Warranty Services
| Service | Condition |
|---|---|
| Free rectification of material and manufacturing defects | Within 5 years from the date of purchase (excluding shipping costs) |
| Extended warranty to 10 years | Possible after product registration |
NEW: Extend your warranty from 5 to 10 years through free product registration.
Exclusion of Warranty
Complaints due to improper handling, storage, or wear and tear will not be accepted.
Resharpening & Refurbishment Service
Should the sharpness, cutting performance, or appearance of your PUMA knife diminish over time, we offer a cost-effective resharpening and refurbishment service.
Your PUMA GmbH IP Solingen Team